Effective Date: June 28, 2026 | Last Updated: June 28, 2026
1. Information We Collect
Depending on how you interact with Party Hippo, we may collect:
- Your name, shipping address, email address, telephone number, or other contact information provided through an authorized marketplace or customer-service interaction;
- Order information, including items purchased, quantities, order identifiers, transaction status, shipment status, and return or refund information;
- Customer-service communications and information needed to resolve an order issue;
- Technical information associated with website use, such as device type, browser type, IP address, pages viewed, and basic usage information;
- Security, fraud-prevention, and system-log information.
We do not intentionally collect payment-card information from TikTok Shop customers. Payment processing is handled by TikTok Shop or other authorized payment providers.
2. How We Use Information
We use personal information only as reasonably necessary to:
- Process, fulfill, ship, track, return, or refund orders;
- Coordinate fulfillment through Amazon Multi-Channel Fulfillment, carriers, and other authorized service providers;
- Provide customer support and respond to inquiries;
- Maintain inventory, order records, accounting records, and business operations;
- Prevent fraud, misuse, security incidents, or violations of our terms;
- Improve our products, website, services, and customer experience;
- Comply with legal, tax, accounting, contractual, and platform obligations.
3. How We Share Information
We may share personal information only when necessary for legitimate business operations, including with:
- TikTok Shop and other authorized marketplaces, to receive, process, and update order information;
- Amazon Multi-Channel Fulfillment and shipping carriers, to fulfill and deliver orders;
- Technology, hosting, backup, security, analytics, and support providers that help operate our business systems;
- Professional advisers, law-enforcement agencies, regulators, or government authorities when required by law or reasonably necessary to protect legal rights, safety, or security.
We do not sell, rent, trade, or use personal information obtained through TikTok Shop for behavioral advertising, advertising profiles, or unrelated marketing purposes.
4. Cookies and Website Information
Our website may use cookies, similar technologies, or basic analytics tools to operate the site, understand website usage, improve performance, and protect against fraud or abuse.
You may be able to control cookies through your browser settings. Disabling cookies may affect certain website features.
5. Data Retention
We retain personal information only for as long as reasonably necessary for order fulfillment, customer support, reconciliation, fraud prevention, tax and accounting requirements, dispute handling, legal obligations, and other legitimate business purposes.
When personal information is no longer needed, we delete, de-identify, or securely archive it in accordance with applicable requirements and our internal business practices.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
These safeguards include access restrictions, strong account credentials, encrypted transmission through HTTPS/TLS where applicable, encrypted storage controls, malware protection, software updates, security monitoring, and limited access to authorized personnel with a legitimate business need.
No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the information we handle.
7. Your Choices and Privacy Requests
Depending on applicable law and the nature of your relationship with Party Hippo, you may request access to, correction of, deletion of, or information about personal data we hold about you.
To submit a privacy-related request, email us at hello@partyhippo.shop. For purchases made through TikTok Shop or another marketplace, you may also need to use that platform's privacy-request process. We may request information needed to verify your identity before responding to a request.
8. Children's Privacy
Party Hippo products and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided us personal information, please contact us at hello@partyhippo.shop.
9. Third-Party Links and Platforms
Our website, product listings, or communications may contain links to third-party websites, marketplaces, or services. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review the privacy policies of those third parties.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our products, business practices, legal requirements, or security practices.
When we make changes, we will update the "Last Updated" date at the top of this page. Material changes will be posted on this page or communicated through another appropriate method where required.
11. Contact Us
For questions, privacy requests, or concerns about this Privacy Policy, contact:
Email: hello@partyhippo.shop
This Privacy Policy applies to Party Hippo's own retail operations and related customer interactions.